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Revenue & Operations · Warsaw · Onsite

Account Manager

We usually respond within two weeks

About the Role and Team

We are seeking an Account Manager to join our Revenue & Operations team in Warsaw. In this role, you will report to the Regional Sales Lead and be responsible for managing, growing, and retaining a profitable portfolio of small-to-large clients. You’ll be expected to understand your customers' needs, anticipate challenges, and develop strategies to achieve aligned outcomes. By thinking strategically and planning, you’ll help drive broader business goals.
Additionally, you will manage Adform resources efficiently to meet customer objectives, identify upselling opportunities, and maximize profitability.

We hope you are ready to change the game! Be ready to:

  • Know your customer’s business and needs, reinforcing the message that Adform is their best partner for success.

  • Drive Adform's commercial success by retaining and growing customer relationships and upselling to increase product deployment.

  • Own the full customer lifecycle from Day 1, bringing in the right Adform stakeholders and resources at the right time.

  • Understand the customer's business and needs, translating them into Adform-supported objectives that realize customer value.

  • Balance opportunities, resources, and profitability to ensure the right fit for both the customer and Adform.

  • Be confident and capable when communicating Adform's strategy, thought leadership, use cases, and innovations.

Attitude First. Everything else will follow. We can grow together faster if you have:

  • Good interpersonal and networking skills, including presentation and negotiation abilities, and are comfortable asking for and offering help when collaborating across the business.

  • Strong understanding of digital marketing, programmatic media-buying and associated tooling and local competitive landscape.

  • Strong communication skills in native language and/or English with a customer-oriented attitude.

  • The ability to translate technical details for non-technical audiences.

  • A structured approach to goals and challenges, ability to proactively develop and present solutions.

  • A proactive and flexible approach, open mindset, and the ability to work independently with some supervision.

  • Experience of Salesforce, Gainsight or other CRM and CMS systems.

  • Adform’s guiding principles ingrained in your profile: Focus on Client Value, Behave with Decency, Take Ownership, Care, Collaborate as a Team Player, Remain Ambitious, and Stand Tall in all interactions.

Our promise to you:

  • Global, Dynamic Culture: Work in a highly dynamic, inspiring, and international environment.

  • Accelerated Growth: Daily opportunities for rapid learning and professional development and annual learning budget to help you grow your skills and support continuous learning

  • Supportive Leadership: Transparent communication and leadership committed to supporting your career trajectory.

  • Comprehensive Health & Well-being: Robust healthcare benefits, including health (LuxMed VIP package with a dedicated account with the option to enroll a spouse, partner, or child) and accident insurance, to keep you covered.

  • On-Site Breakfast and Snacks: Access to our on-site always full refrigerators offering breakfast, snacks and beverages.

  • Pet-Friendly Policy: We welcome your Companions! We are very pet-friendly and happy to have your pet join you in the office

  • Rewarding Referrals: Highly rewarding referral program to recognize you for bringing in top talent.

  • Global Perks: Enjoy global perks, work anniversary celebrations, and company events designed to connect and celebrate success.

Diversity & Inclusion @Adform:

Adform is an equal opportunity employer with a global perspective. We remain committed to creating an environment that not only respects different backgrounds but celebrates them too. We believe that diversity in all its forms enhances our teams’ creativity, innovation, and effectiveness, and therefore we value different backgrounds, perspectives, and skills.

 

We are committed to creating a work environment where Adform employees feel valued for who they are and what they can contribute, free from any type of discrimination.

Department
Revenue & Operations
Role
CEE & APAC & MEA
Locations
Warsaw
Monthly salary
PLN15,000
Employment type
Full-time
Picture of Magdalena Maria Perlikowska
Contact Magdalena Maria Perlikowska Lead Talent Acquisition Partner – HR & Admin
Revenue & Operations · Warsaw · Onsite

Account Manager

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